1. Our position on Patient Transport Services

    Response -

    We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs.

  2. Our position on digital inclusion

    Response -

    Digital can be for anyone, but it isn’t for everyone.

  3. Health and care services accessible to all

    Response -

    By not making our services inclusive we deny access to people who are entitled to health and social care support, and we unintentionally discriminate.

  4. We respond to the NHS England consultation on the eligibility criteria for non-emergency patient transport

    Response -

    We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness.

  5. North Central London Fertility Services Review

    Response -

    Healthwatch Islington is pleased that the new fertility policy for North Central London will follow the guidance produced by the National Institute for Health and Care Excellence.

  6. Let's Talk Inequality

    Response -

    Islington is a borough of stark inequalities. We want to see services and support designed around the needs of those residents experiencing this inequality.

  7. Our one-to-one digital support programme is coming to an end

    Response -

    A challenging funding environment means we are no longer able to offer one-to-one support for digital beginners.