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Our volunteers visited all the GP practices in the borough to get a sense of how easy it is for them to meet the Accessible Information Standard. -
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Mystery shopping by Healthwatch volunteers and feedback from local residents has led to improvements in service design. -
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We spoke to parents of children with learning disabilities to find out what they valued about this service, and to ask if there was anything that could be improved. -
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The social care system is under huge pressure. What does the future hold? -
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Health information workshops are helping communities that don't have English as a first language to access services for conditions such as diabetes and stroke. -
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As part of our work on the NHS Long Term Plan, we've been looking at dementia services.