1. Moorfields Eye Hospital - Enter and View visits

    Report -

    Over a two week period in September 2018 we conducted three visits to Moorfields Eye Hospital on City Road.

  2. Moorfields Eye Hospital gets a big thumbs up from outpatients

    News -

    Healthwatch volunteers visited Moorfields Eye Hospital three times last year to speak to outpatients.

  3. Talking to patients using health centres in Islington

    News -

    Healthwatch volunteers from London Metropolitan University have carried out over 80 interviews with patients accessing community services like podiatry, physiotherapy, and blood testing.

  4. Whittington Hospital Enter and View visits

    Report -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. We asked outpatients about the information they had been sent ahead of their appointment. We also asked them how easy it was find their way around the hospital.

  5. We asked outpatients at the Whittington whether they felt the hospital provided good information about their appointments.

    News -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. Most people felt the hospital was doing a good job, but there was still some room for improvement.

  6. How we helped one elderly patient regain access to hospital transport services

    News -

    Islington patient with long term health conditions makes good use of our information and signposting service.

  7. Community feedback on Whittington Health's plans for the future

    Report -

    We spoke to 90 local residents to capture their views on maternity services, emergency care, the use of digital technology, and health services located in the community.

  8. Feedback on maternity services at the Whittington Hospital

    News -

    Whittington Health is planning how best to deliver services in the future. To help with this, they asked us to speak to local residents about a range of issues.

  9. Local residents with learning disabilities talk about services provided by Whittington Health

    Report -

    We spoke to 28 learning disabled residents and support workers to capture their views on emergency care, the use of digital technology, and health services located in the community.

  10. People with learning disabilities give their views on emergency care

    News -

    Whittington Health is planning how best to deliver services in the future. To help with this, they asked us to speak to local residents about a range of issues.

  11. NHS Long Term Plan

    Report -

    Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing NHS services and to get ideas on how to make services better.

  12. Six ways health services can improve waiting rooms

    Advice and Information -

    Here are six steps that people have told us health and social care services can take to provide a better environment while they wait.

  13. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  14. What makes for a good text reminder?

    News -

    Increasingly, health providers will text us a reminder ahead of our appointments to help us remember them. We like these reminders, but do we always get all the information we need?

  15. Local residents report difficulties booking patient transport services

    News -

    Call waiting times are unacceptable, and some carers report being refused permission to accompany elderly relatives.

  16. Vulnerable service users are no longer routinely being offered patient transport for hospital appointments and community health services

    News -

    Although eligibility rules have not changed, changes in how those rules are being applied mean that care home residents have been refused patient transport since DHL took over the contract in September.