1. Urgent and emergency care in North London

    Report -

    Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing services and to get ideas on how to make services better.

  2. Islington Reablement Service

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    The reablement service supports people to regain independence following a period of ill-health, usually involving a stay in hospital.

  3. Community research 2018

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    Self-care, social issues affecting health, and care delivered closer to home

  4. How well do local health and care services support the needs of people with autism?

    Report -

    Throughout the Autumn of 2016 we spoke with Islington residents with Autism Spectrum Condition, and with their families.

  5. Black and minority ethnic groups accessing services in Islington 2016/17

    Report -

    207 local residents gave us their views on pharmacy, lifestyle and well-being, A&E, interpreting services, and GP referrals.

  6. Emergency department, general practice, or pharmacy services?

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    A number of people use hospital emergency departments when they could be seen by a GP or in their local pharmacy. What factors influence how we decide where we need to be seen?

  7. Black and minority ethnic groups accessing services in Islington 2015/16

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    Local residents gave us their views on hospital appointments and patient choice, GP services, and keeping fit and healthy.

  8. Mystery shopping: Healthcare Travel Costs

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    Healthwatch mystery shoppers phoned GP surgeries and visited local hospitals to see how easy it was to make a claim for reimbursement under the Healthcare Travel Costs Scheme.

  9. Experiences of Integrated Care

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    Gathering views on Multi-Disciplinary Team pilots

  10. Experiences of the Integrated Care Ageing Team Service

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    We carried out interviews with residents, relatives and staff in local care homes.

  11. Experiences of Deaf service-users in local hospitals

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    Deaf service users raised a range of concerns about experiences in local hospitals.

  12. Moorfields Eye Hospital - Enter and View visits

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    Over a two week period in September 2018 we conducted three visits to Moorfields Eye Hospital on City Road.

  13. Whittington Hospital Enter and View visits

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    We visited the Imaging Department, and the Fracture and Antenatal Clinics. We asked outpatients about the information they had been sent ahead of their appointment. We also asked them how easy it was find their way around the hospital.

  14. Community feedback on Whittington Health's plans for the future

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    We spoke to 90 local residents to capture their views on maternity services, emergency care, the use of digital technology, and health services located in the community.

  15. Local residents with learning disabilities talk about services provided by Whittington Health

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    We spoke to 28 learning disabled residents and support workers to capture their views on emergency care, the use of digital technology, and health services located in the community.

  16. NHS Long Term Plan

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    Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing NHS services and to get ideas on how to make services better.

  17. Presentations and Q&A from the ‘Accessing services as we come out of lockdown’ event

    Report -

    Meeting notes

  18. The impact of Covid-19: Community feedback on life during lockdown

    Report -

    We surveyed 200 local residents, 180 of whom were from migrant communities. We asked them about their experiences of lockdown, and of the coronavirus pandemic more broadly.

  19. From Digital Exclusion to Inclusion

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    We know that there is a huge digital divide in Islington and that this is likely to exacerbate existing inequality if we don’t take joined-up action.

  20. Islington care homes: experiences of accessing health services for residents

    Report -

    We asked care home managers about access to health services for their residents.