1. Meet Seraphine

    Blog -

    Seraphine joined Healthwatch Islington as a volunteer during the pandemic

  2. Meet Ibrahim

    Blog -

    Ibrahim is a student mental health nurse. He volunteers for Healthwatch as a Digital Champion.

  3. How volunteering for Healthwatch Islington helped me in my university studies

    Blog -

     Jacqui took part in a project that students from London Metropolitan University carried out with Healthwatch Islington earlier this year.

  4. Social care and disability - then and now

    Blog -

    A new blog about the experience of care services from the perspective of a long time Islington resident with disability

  5. Social care and disability - then and now

    Blog -

    A second blog about the experience of care services from the perspective of a long time Islington resident with disability

  6. Will you be getting the flu jab this year?

    Blog -

    Dr Peter Wilson, consultant microbiologist at University College London Hospitals (UCLH), answered questions from Healthwatch about the merits of the flu jab.

  7. Improvements in mental health support services for migrant communities in Islington

    Blog -

    Feedback we received from residents and local organisations supporting migrant communities is helping make mental health services easier to access for people from diverse cultural backgrounds

  8. Islington residents tell us what they think about remote health appointments

    Blog -

    Although more face-to-face appointments will be available once the pandemic is over, video and phone consultations are likely here to stay. We can help services understand the impact of this change by sharing our feedback.

  9. Healthwatch celebrates the return of face-to-face digital support sessions

    Blog -

    It's been a big week for our digital support programme and our wider work to promote digital inclusion. Philippa Russell, our Community Link Worker, shares her thoughts.

  10. Islington residents continue to experience difficulties accessing dental services

    Blog -

    Lack of access to NHS dental services is a big issue at the moment. Philippa Russell, our Community Link Worker, shares her thoughts.

  11. Spotlight on volunteering

    Blog -

    Jenni volunteers as a Health Champion. As Covid restrictions ease we are looking forward to getting back out into the community and speaking to local residents again.

  12. Our advice and information service will go the extra mile for more vulnerable residents

    Blog -

    Our advice and information worker wrote nearly 30 emails and made over 40 phone calls to get Paul the support to which he was entitled.

  13. Celebrating the work of Healthwatch with diverse communities.

    Blog -

    Yussuf Ahmed is the Coordinator at Islington Somali Community, an organisation belonging to our Diverse Communities Health Voice partnership. In this guest blog, Yussuf talks about the benefits of the collaboration.

  14. Meet Julia

    Blog -

    Julia volunteers for Healthwatch as a Health Champion and as a Digital Champion. Here she talks about why she volunteers and how she benefits.

  15. Learn how Healthwatch provides digital support to community groups in Islington

    Blog -

    Gulum Sener, our Digital Inclusion Project Manager, visits Jannaty Women's Social Society, a community group based in Finsbury Park.

  16. Find out how we help community groups to offer mental health support

    Blog -

    Our Mental Health Partnerships team delivered a wellbeing session about depression at the end of last month. We share the story of the event.

  17. Annual Report 2018/19

    Report -

    Our annual report tells the story of our work over the past 12 months.

  18. Community health services

    Report -

    We asked local residents using community health services like podiatry and physiotherapy whether they felt they were waiting a long time for an appointment. We wanted to learn whether that had any impact on their health.

  19. Urgent and emergency care in North London

    Report -

    Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing services and to get ideas on how to make services better.

  20. Accessible Information Standard

    Report -

    How do GP practices in Islington make their services accessible to patients with a communication support need?

  21. Support offered at GP practices for patients with autism

    Report -

    Mystery shoppers called GP practices posing as newly arrived Islington residents looking for a practice which could accommodate their child’s needs. They stated that their child had a diagnosis of autism.

  22. ADHD clinic for adults

    Report -

    Feedback on services for attention deficit hyperactivity disorder.

  23. Islington Reablement Service

    Report -

    The reablement service supports people to regain independence following a period of ill-health, usually involving a stay in hospital.

  24. Islington Patient Group June 2016 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  25. Islington Patient Group November 2016 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  26. Islington Patient Group July 2017 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  27. Islington Patient Group November 2017 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  28. Islington Patient Group June 2018 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  29. Personal Health Budgets

    Report -

    Gathering views from speakers of English as a second language

  30. Islington Patient Group November 2018 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  31. Urgent and same day GP services

    Report -

    Feedback from patients at the Angel Medical Centre walk in service, and from the wider community

  32. Community research 2018

    Report -

    Self-care, social issues affecting health, and care delivered closer to home

  33. Our complaints process

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  34. Transforming Mental Health Services: Consultation response

    Report -

    Local community organisations would welcome stronger referral pathways, and the opportunity to develop dialogue with Camden and Islington NHS Foundation Trust.

  35. Mental health day service provision in Islington

    Report -

    We spoke to 101 service users across three centres. The feedback we gathered will inform the recommissioning of these much valued services.

  36. Pharmacy services in Islington

    Report -

    We surveyed 117 local residents to see if they were aware of additional services available from local pharmacies

  37. How well do local health and care services support the needs of people with autism?

    Report -

    Throughout the Autumn of 2016 we spoke with Islington residents with Autism Spectrum Condition, and with their families.

  38. Black and minority ethnic groups accessing services in Islington 2016/17

    Report -

    207 local residents gave us their views on pharmacy, lifestyle and well-being, A&E, interpreting services, and GP referrals.

  39. Phoning Adult Social Services

    Report -

    People told us it was too hard to reach social workers by phone. We decided to help the service to improve.

  40. The Podiatry Foot Health Service

    Report -

    Community podiatry services for Islington are provided by Whittington Health.

  41. Emergency department, general practice, or pharmacy services?

    Report -

    A number of people use hospital emergency departments when they could be seen by a GP or in their local pharmacy. What factors influence how we decide where we need to be seen?

  42. Home care

    Report -

    Stories from service users in Islington

  43. Mental health day services: Islington Mind

    Report -

    We visited mental health day services as these more preventative, community-based services appear to be under threat and vulnerable to funding cuts.

  44. Revisiting the IHUB GP extended hours service

    Report -

    The IHUB is a new service. It runs out of three centres across Islington. It offers weekend and evening appointments and is open to anyone registered with an Islington GP.

  45. GP services for Islington residents in residential care

    Report -

    We spoke to care home residents, next of kin, and staff about their experiences of GP services that are delivered in the care home setting.

  46. Black and minority ethnic groups accessing services in Islington 2015/16

    Report -

    Local residents gave us their views on hospital appointments and patient choice, GP services, and keeping fit and healthy.

  47. Sexual health services

    Report -

    We asked local partners Community Language Support Services and Jannaty Women's Network to gather views from their clients on sexual health services.

  48. Access to primary care and social care services for Latin American Over 50s

    Report -

    We worked with the Latin American Women's Rights Service (LAWRS) and the Coalition of Latin Americans in the UK (CLAUK) to gather views from Islington residents

  49. Ophthalmology services in Islington

    Report -

    Some eye care services can be provided closer to home, without the need to visit a hospital.