NHS Complaints Insight

We carried out some work on local complaints processes in Islington.

Summary

We mapped the existing ways in which patients can complain:

  • We gathered the views and experiences of local people who had made or tried to make a complaint to find out what worked well and what could be improved.

Downloads

If you need this report in a different format, please email info@healthwatchislington.co.uk or call 020 7832 5814.

NHS complaints report

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