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Sadly, we were not surprised to read in the Islington Tribune that regulators found home care services to be lower quality than we should expect. -
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The plans include moving inpatient facilities from St Pancras Hospital to a site behind the Whittington Hospital, and building two new community mental health hubs, one in Camden and one in Islington. -
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We'd like to see clearer eligibility criteria, and better access to the service for patients with communication support needs. -
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The clinical case for change seems clear. We also welcome the introduction of care coordinators to support patients with disabilities, autism, dementia or learning disabilities. -
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Digital can be for anyone, but it isn’t for everyone. -
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By not making our services inclusive we deny access to people who are entitled to health and social care support, and we unintentionally discriminate. -
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We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness. -
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Healthwatch Islington is pleased that the new fertility policy for North Central London will follow the guidance produced by the National Institute for Health and Care Excellence.
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Islington is a borough of stark inequalities. We want to see services and support designed around the needs of those residents experiencing this inequality. -
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A challenging funding environment means we are no longer able to offer one-to-one support for digital beginners. -
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This is a joint response and comes from Healthwatch Islington and Islington Somali Community. -
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Seraphine joined Healthwatch Islington as a volunteer during the pandemic -
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Ibrahim is a student mental health nurse. He volunteers for Healthwatch as a Digital Champion. -
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Jacqui took part in a project that students from London Metropolitan University carried out with Healthwatch Islington earlier this year. -
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A new blog about the experience of care services from the perspective of a long time Islington resident with disability -
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A second blog about the experience of care services from the perspective of a long time Islington resident with disability -
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Dr Peter Wilson, consultant microbiologist at University College London Hospitals (UCLH), answered questions from Healthwatch about the merits of the flu jab. -
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Feedback we received from residents and local organisations supporting migrant communities is helping make mental health services easier to access for people from diverse cultural backgrounds -
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Although more face-to-face appointments will be available once the pandemic is over, video and phone consultations are likely here to stay. We can help services understand the impact of this change by sharing our feedback. -
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It's been a big week for our digital support programme and our wider work to promote digital inclusion. Philippa Russell, our Community Link Worker, shares her thoughts. -
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Lack of access to NHS dental services is a big issue at the moment. Philippa Russell, our Community Link Worker, shares her thoughts. -
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Jenni volunteers as a Health Champion. As Covid restrictions ease we are looking forward to getting back out into the community and speaking to local residents again. -
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Our advice and information worker wrote nearly 30 emails and made over 40 phone calls to get Paul the support to which he was entitled. -
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Yussuf Ahmed is the Coordinator at Islington Somali Community, an organisation belonging to our Diverse Communities Health Voice partnership. In this guest blog, Yussuf talks about the benefits of the collaboration. -
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Julia volunteers for Healthwatch as a Health Champion and as a Digital Champion. Here she talks about why she volunteers and how she benefits. -
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Gulum Sener, our Digital Inclusion Project Manager, visits Jannaty Women's Social Society, a community group based in Finsbury Park. -
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Our Mental Health Partnerships team delivered a wellbeing session about depression at the end of last month. We share the story of the event.