Urgent and emergency care in North London

Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing services and to get ideas on how to make services better.
an ambulance parked outside a hospital

We sought out people who don’t always get heard, in particular people from minority communities, and people living in residential care. We spoke to patients and carers, young and old.

Downloads

Engagement summary
Avoiding hospital admissions - views from black and minority ethnic respondents
Avoiding hospital admissions - views from retired people
Simpler hospital discharge - views from black and minority ethnic respondents
Experience of hospital discharge at the Whittington
Co-designing seven day community services
Last phase of life