1. Response -

    By not making our services inclusive we deny access to people who are entitled to health and social care support, and we unintentionally discriminate.
  2. News -

    Senior staff from Camden and Islington NHS Foundation Trust shared their advice for maintaining good mental health during the pandemic, and answered questions from our audience.
  3. Report -

    Staff from Camden and Islington NHS Foundation Trust spoke to us about mental health issues related to the pandemic, and the actions we can take to look after ourselves and others
  4. Report -

    Meeting Notes
  5. Report -

    Correct as of 15 March and updated on 25 May 2021
  6. Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you're a shielder.
  7. Advice and Information -

    Liam Beadman, the Head of Primary Care Development for Islington at NHS North Central London, together with his colleagues answered our questions about the Covid vaccination programme.
  8. Blog -

    Although more face-to-face appointments will be available once the pandemic is over, video and phone consultations are likely here to stay. We can help services understand the impact of this change by sharing our feedback.
  9. Report -

    During January and February 2021, we spoke to 44 carers over the phone about their experiences and the services with which they engage.
  10. Advice and Information -

    What you need to know about the COVID-19 vaccination programme in Islington, including why it's important to have the vaccine.
  11. News -

    We interviewed 44 unpaid/family carers over the phone. We asked them what extra support would make the biggest difference to their lives.
  12. News -

    Camden and Islington Public Health run a programme that can give you and the people you know easy access to the latest advice and guidance about Covid-19.
  13. Report -

    Feedback from staff and service users at the Maya Centre on their experiences of virtual counselling during the pandemic
  14. Report -

    We evaluated the experience of offering and accessing counselling support remotely, from the perspective of Maya Centre staff, and service users.
  15. Report -

    The information and help available through the GP practice website is likely to be an increasingly important factor in meeting patient needs.
  16. Advice and Information -

    Not all COVID tests are the same so it’s important to get the right one. Find out where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.
  17. Report -

    Here are ten top tips for using e-consult
  18. Report -

    We know that there is a huge digital divide in Islington and that this is likely to exacerbate existing inequality if we don’t take joined-up action.
  19. News -

    For patients who are comfortable using computers e-consult can be a convenient and user-friendly method of getting in contact with the GP surgery. For patients who struggle with or cannot use computers, e-consult can be a serious barrier to access.
  20. Advice and Information -

    Long Covid usually presents with clusters of symptoms, often overlapping, which can fluctuate and change over time and can affect any system in the body.
  21. Advice and Information -

    Dr Melissa Heightman, Clinical Lead for Post-Covid Services at UCLH (University College London Hospitals), and Dan Windross from North Central London Clinical Commissioning Group answered our questions about Long Covid.
  22. Advice and Information -

    Take a look at what the latest guidance around visiting your loved ones in care homes means in practice.
  23. News -

    Find out more about how and why your NHS data is shared.
  24. News -

    We looked at the websites of the 32 NHS GP practices in Islington, and at the information available to patients about online services.
  25. News -

    Our Diverse Communities partnership has been helping residents with disabilities or those that don't have English as a first language to get the answers they need.
  26. Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.
  27. Blog -

    It's been a big week for our digital support programme and our wider work to promote digital inclusion. Philippa Russell, our Community Link Worker, shares her thoughts.
  28. News -

    Last month we launched a report examining the issue of digital exclusion in the borough. We're happy to say we'll now be working with Islington Council to help them co-produce a new digital inclusion strategy.
  29. Advice and Information -

    The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.
  30. Advice and Information -

    At our event 'Data sharing in the NHS', we answered questions from the community about changes the NHS is making to how it collects and uses patient data.
  31. Blog -

    Lack of access to NHS dental services is a big issue at the moment. Philippa Russell, our Community Link Worker, shares her thoughts.
  32. Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
  33. News -

    How easy have you found it to speak to a GP, or to access support from your practice?
  34. Response -

    We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness.
  35. Report -

    We respond to the NHS England and NHS Improvement survey on the updated eligibility criteria for non-emergency patient transport.
  36. News -

    How easy have you found it to find an NHS dentist, or to access NHS dental care?
  37. Advice and Information -

    Our September event gave residents a chance to put questions to dental professionals and share their experiences of services
  38. News -

    Have you or a family member had Long Covid? Complete the questionnaire to help ensure that patients with this condition across north central London are getting the support they need.
  39. Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
  40. News -

    To celebrate Get Online Week our volunteer digital champions and digital partners share their favourite tips for staying safe online.
  41. News -

    We're seeking participation from people from Black and Asian backgrounds. We are also looking for people who may have experience as a family carer, or who use health services regularly.
  42. News -

    Integrated Care Systems go live in April 2022 and will change the way health and care services are planned and delivered. Commissioners told Healthwatch how the new system and structures should improve on the old.
  43. Report -

    Correct as of 1 November 2021
  44. News -

    Healthwatch Islington has been shortlisted for the work of our volunteer team in a major national awards scheme.
  45. News -

    Local health champion wins ‘Celebrating our volunteer team’ category in major national awards scheme.