News and reports

A second blog about the experience of care services from the perspective of a long time Islington resident with disability

We visited the Imaging Department, and the Fracture and Antenatal Clinics. Most people felt the hospital was doing a good job, but there was still some room for improvement.

We visited the Imaging Department, and the Fracture and Antenatal Clinics. We asked outpatients about the information they had been sent ahead of their appointment. We also asked them how easy it was find their way around the hospital.

The Health and Care Scrutiny Committee asked for more information on how changes to the way urgent appointments are accessed would affect patients currently using the walk in centre.

We spoke to 82 patients accessing a variety of community services from 6 health centres across the borough.

Healthwatch volunteers from London Metropolitan University have carried out over 80 interviews with patients accessing community services like podiatry, physiotherapy, and blood testing.

We held a focus group with Deaf patients in December 2108. We discussed GP services broadly. We also gathered views on urgent and same day services in particular.

We went back to Ritchie Street to talk to more patients, particularly young adults, using the walk in centre. We also held a focus group for Deaf patients, and visited GP surgeries to see how easy it was to register as a patient.

Healthwatch volunteers visited Moorfields Eye Hospital three times last year to speak to outpatients.

Over a two week period in September 2018 we conducted three visits to Moorfields Eye Hospital on City Road.

A new blog about the experience of care services from the perspective of a long time Islington resident with disability

 Jacqui took part in a project that students from London Metropolitan University carried out with Healthwatch Islington earlier this year.