Our volunteers rang local GP practices as though they were booking an appointment. We wanted to find out how much recorded information they had to listen to and whether the content was up to date.
During November and early December 2022, Healthwatch volunteers and staff phoned 33 Islington practices. They noted the length of the recorded messages and the information that was shared.
Becoming a parent can be a wonderful and exciting experience, but it can also be overwhelming. To help, we’ve broken down the pregnancy care you should expect from the NHS.
You might be surprised by the range of support that's available from your local pharmacy. Residents on low incomes who are classed as socially vulnerable can access free medicines for minor ailments.
Healthwatch Islington's Chief Executive, Emma Whitby, observed the meeting at which the decision was taken and was impressed by the robustness of the process.
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.