News and reports

Correct as of 1 November 2021

Integrated Care Systems go live in April 2022 and will change the way health and care services are planned and delivered. Commissioners told Healthwatch how the new system and structures should improve on the old.

We're seeking participation from people from Black and Asian backgrounds. We are also looking for people who may have experience as a family carer, or who use health services regularly.

To celebrate Get Online Week our volunteer digital champions and digital partners share their favourite tips for staying safe online.

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

Have you or a family member had Long Covid? Complete the questionnaire to help ensure that patients with this condition across north central London are getting the support they need.

Our September event gave residents a chance to put questions to dental professionals and share their experiences of services

How easy have you found it to find an NHS dentist, or to access NHS dental care?

We respond to the NHS England and NHS Improvement survey on the updated eligibility criteria for non-emergency patient transport.

We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness.

How easy have you found it to speak to a GP, or to access support from your practice?

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.