1. Phoning Adult Social Services

    Report -

    People told us it was too hard to reach social workers by phone. We decided to help the service to improve.

  2. How well do local health and care services support the needs of people with autism?

    Report -

    Throughout the Autumn of 2016 we spoke with Islington residents with Autism Spectrum Condition, and with their families.

  3. Black and minority ethnic groups accessing services in Islington 2016/17

    Report -

    207 local residents gave us their views on pharmacy, lifestyle and well-being, A&E, interpreting services, and GP referrals.

  4. Islington Patient Group 2017

    Event -

  5. Islington Patient Group July 2017 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  8. Pharmacy services in Islington

    Report -

    We surveyed 117 local residents to see if they were aware of additional services available from local pharmacies

  9. Mental health day service provision in Islington

    Report -

    We spoke to 101 service users across three centres. The feedback we gathered will inform the recommissioning of these much valued services.

  10. Personal Health Budgets

    Report -

    Gathering views from speakers of English as a second language

  11. Community feedback on Personal Health Budgets

    News -

    A Personal Health Budget allows patients with long term health conditions to take greater control of their healthcare and support.

  12. ADHD clinic for adults

    Report -

    Feedback on services for attention deficit hyperactivity disorder.

  13. Islington Patient Group 2017

    Event -

  14. Islington Patient Group November 2017 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  15. Islington Reablement Service

    Report -

    The reablement service supports people to regain independence following a period of ill-health, usually involving a stay in hospital.

  16. What you've told us about the reablement service

    News -

    We carried out phone interviews with 29 people to find out if they thought reablement had worked for them.

  17. Islington Patient Group Meeting

    Event -

  18. Face-to-face digital support session

    Event -

  19. Face-to-face digital support session

    Event -

  20. Face-to-face digital support session

    Event -

  21. Face-to-face digital support session

    Event -

  22. Face-to-face digital support session

    Event -

  23. Winter Wellness fact sheet

    Report -

    Correct as of 26 January 2022

  24. Face-to-face digital support session

    Event -

  25. Hearing conditions and hearing loss

    Event -

  26. Community Physiotherapy explained

    Event -

  27. Healthwatch Islington will continue to deliver the Healthwatch service for Islington

    News -

    We have been awarded a contract of up to nine years starting from 1 April 2022.

  28. North Central London Fertility Services Review

    Response -

    Healthwatch Islington is pleased that the new fertility policy for North Central London will follow the guidance produced by the National Institute for Health and Care Excellence.

  29. Islington care homes: experiences of accessing health services for residents

    Report -

    We asked care home managers about access to health services for their residents.

  30. Healthwatch hears from care home managers about services supporting the health of their residents

    News -

    As we come out of the pandemic, we asked care home managers how easy it was to get support for their residents from GPs, dentists, opticians, community health, and hospital transport services.

  31. Experiences of accessing NHS dental services since the pandemic

    Report -

    Many people have reported difficulties accessing NHS dental services in Islington since the pandemic.

  32. Patients who don't already have an NHS dentist are finding it harder to access treatment

    News -

    Our latest report shares local people's experiences of trying to access NHS dentistry in Islington since the pandemic

  33. Patients with high levels of need have struggled to access dental treatment on the NHS

    News -

    Our latest report shares local people's experiences of trying to access NHS dentistry in Islington since the pandemic

  34. Let's Talk Inequality

    Response -

    Islington is a borough of stark inequalities. We want to see services and support designed around the needs of those residents experiencing this inequality.

  35. Let's Talk Inequality - Healthwatch response

    Report -

    Healthwatch responds to the Islington Council's call for evidence, sharing examples of inequality that we have come across in our recent work.

  36. Experiences of accessing a GP since the pandemic

    Report -

    Our online survey explored how local people's experiences of accessing a GP have changed since the pandemic

  37. Your questions about community physiotherapy answered

    News -

    Speakers from Whittington Health Community Services and the Islington GP Federation answered questions about community-based physio services in Islington.

  38. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  39. Face-to-face digital support session

    Event -

  40. Face-to-face digital support session

    Event -

  41. Face-to-face digital support session

    Event -

  42. Face-to-face digital support session

    Event -

  43. Face-to-face digital support session

    Event -

  44. Bowel Cancer Event

    Event -

  45. Oral Health Event

    Event -

  46. Digital workshop: Energy saving tips and advice

    Event -

  47. Digital workshop: Emails and attachments

    Event -

  48. Digital workshop: Introduction to Excel

    Event -

  49. Long Covid Case studies: Rebecca's Story

    News -

    We've been working with Healthwatch organisations across North Central London to gather local people's experiences of Long Covid. Our aims are to identify any gaps in current provision and support the better development of services.