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A mystery shopping project -
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We carried out interviews with residents, relatives and staff in local care homes. -
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A mystery shopping project -
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We carried out some work on local complaints processes in Islington. -
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Gathering views on Multi-Disciplinary Team pilots -
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50 young adults from a range of vulnerable backgrounds gave us their views on mental health, and the mental health support services they would find most useful. -
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To gather local people's views on the online GP appointment booking service, we created a survey. -
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We visited Bridgeside Lodge Care Centre, Cheverton Lodge Care Home, The Highgate Nursing Home, and Muriel Street Resource Centre. -
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We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
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Healthwatch mystery shoppers phoned GP surgeries and visited local hospitals to see how easy it was to make a claim for reimbursement under the Healthcare Travel Costs Scheme. -
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Mystery shoppers called GP practices posing as newly arrived Islington residents looking for a practice which could accommodate their child’s needs. They stated that their child had a diagnosis of autism. -
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An innovative partnership to improve wellbeing launched yesterday. -
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Find out more about ways you can work with us and any current opportunities with our team. -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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This Privacy Statement sets out our data processing practices. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services in Islington. -
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Find out about our role, our plans and our people.
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We asked local residents using community health services like podiatry and physiotherapy whether they felt they were waiting a long time for an appointment. We wanted to learn whether that had any impact on their health. -
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Our volunteers visited all the GP practices in the borough to get a sense of how easy it is for them to meet the Accessible Information Standard. -
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Healthwatch asked Islington residents using services like podiatry, physiotherapy, and district nursing to share their views about waiting times. -
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How do GP practices in Islington make their services accessible to patients with a communication support need? -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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Find out about how we can help you access the support you need to live well. -
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Local Healthwatch from Barnet, Camden, Enfield, Haringey and Islington organised surveys, focus groups and interviews to find out what people thought of existing services and to get ideas on how to make services better. -
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People want health and care that works for them. Our job is to help make this happen, but we need to hear from you to understand what matters. -
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Our Board members help set our strategy, provide scrutiny and oversight, and approve policies and procedures that are needed for us to work effectively. They ensure that we are fulfilling our legal and statutory obligations. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Find materials for this meeting of the Islington Patient Group. -
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There are lots of different ways you can get involved as a volunteer. -
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Islington's Attention Deficit Hyperactivity Disorder service for adults is making more support available more quickly. -
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Camden and Islington Clinical Commissioning Groups are consulting on the proposed redevelopment of Camden and Islington NHS Foundation Trust‘s St Pancras Hospital site. -
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Confidential patient information identifies you and says something about your health, care or treatment. You would expect this information to be kept private. -
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Healthwatch Islington has achieved the Investing in Volunteers Quality Standard for good practice in volunteer management. -
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You have the power to help make change happen. It Starts With You. -
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Sadly, we were not surprised to read in the Islington Tribune that regulators found home care services to be lower quality than we should expect. -
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Our information and signposting service can help you find the health, social care and wellbeing services you need. -
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Healthwatch carried out an independent evaluation of 'Building and sustaining bridges of inclusion', Arachne's Lottery-funded advice and information project