1. Developing a virtual model of counselling support

    Report -

    Feedback from staff and service users at the Maya Centre on their experiences of virtual counselling during the pandemic

  2. Which COVID-19 test is right for you?

    Advice and Information -

    Not all COVID tests are the same so it’s important to get the right one. Find out where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.

  3. From Digital Exclusion to Inclusion

    Report -

    We know that there is a huge digital divide in Islington and that this is likely to exacerbate existing inequality if we don’t take joined-up action.

  4. What are people telling us about e-consult?

    News -

    For patients who are comfortable using computers e-consult can be a convenient and user-friendly method of getting in contact with the GP surgery. For patients who struggle with or cannot use computers, e-consult can be a serious barrier to access.

  5. Ten top tips for using e-consult

    Report -

    Here are ten top tips for using e-consult

  6. What is Long Covid?

    Advice and Information -

    Long Covid usually presents with clusters of symptoms, often overlapping, which can fluctuate and change over time and can affect any system in the body.

  7. Long Covid: Questions and Answers

    Advice and Information -

    Dr Melissa Heightman, Clinical Lead for Post-Covid Services at UCLH (University College London Hospitals), and Dan Windross from North Central London Clinical Commissioning Group answered our questions about Long Covid.

  8. COVID-19: What you need to know when visiting a care home

    Advice and Information -

    Take a look at what the latest guidance around visiting your loved ones in care homes means in practice.

  9. Analysis of Islington GP practice websites

    Report -

    The information and help available through the GP practice website is likely to be an increasingly important factor in meeting patient needs.

  10. Our review of GP practice websites in Islington

    News -

    We looked at the websites of the 32 NHS GP practices in Islington, and at the information available to patients about online services.

  11. Community organisations work together to help residents make informed choices about the COVID-19 vaccine

    News -

    Our Diverse Communities partnership has been helping residents with disabilities or those that don't have English as a first language to get the answers they need.

  12. Is the NHS sharing your data? What you need to know

    News -

    Find out more about how and why your NHS data is shared.

  13. Our annual report 2020-21

    Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.

  14. Healthwatch celebrates the return of face-to-face digital support sessions

    Blog -

    It's been a big week for our digital support programme and our wider work to promote digital inclusion. Philippa Russell, our Community Link Worker, shares her thoughts.

  15. Healthwatch helps to drive forward a new borough-wide strategy to promote digital inclusion

    News -

    Last month we launched a report examining the issue of digital exclusion in the borough. We're happy to say we'll now be working with Islington Council to help them co-produce a new digital inclusion strategy.

  16. Islington residents continue to experience difficulties accessing dental services

    Blog -

    Lack of access to NHS dental services is a big issue at the moment. Philippa Russell, our Community Link Worker, shares her thoughts.

  17. Sharing NHS patient data: Questions and Answers

    Advice and Information -

    At our event 'Data sharing in the NHS', we answered questions from the community about changes the NHS is making to how it collects and uses patient data.

  18. GP Data for planning and research collection: what you need to know

    Advice and Information -

    The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.

  19. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  20. Share your experiences of seeing a GP

    News -

    How easy have you found it to speak to a GP, or to access support from your practice?

  21. We respond to the NHS England consultation on the eligibility criteria for non-emergency patient transport

    Response -

    We continue to hear reports from residents that the Non-Emergency Patient Transport Service doesn’t work well for them. Lack of clarity in the wording of eligibility criteria creates ambiguity, confusion, and unfairness.

  22. Healthwatch Islington response to NHS England consultation on non-emergency patient transport

    Report -

    We respond to the NHS England and NHS Improvement survey on the updated eligibility criteria for non-emergency patient transport.

  23. Share your experiences of accessing NHS dentistry

    News -

    How easy have you found it to find an NHS dentist, or to access NHS dental care?

  24. Local dentists and dental providers answer your questions about NHS dental services

    Advice and Information -

    Our September event gave residents a chance to put questions to dental professionals and share their experiences of services

  25. Tell us about your experience of Long Covid

    News -

    Have you or a family member had Long Covid? Complete the questionnaire to help ensure that patients with this condition across north central London are getting the support they need.

  26. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  27. Top tips for staying safe on the internet

    News -

    To celebrate Get Online Week our volunteer digital champions and digital partners share their favourite tips for staying safe online.

  28. Healthwatch Islington is recruiting new board members

    News -

    We're seeking participation from people from Black and Asian backgrounds. We are also looking for people who may have experience as a family carer, or who use health services regularly.

  29. Commissioners answer your questions about the new Integrated Care System

    News -

    Integrated Care Systems go live in April 2022 and will change the way health and care services are planned and delivered. Commissioners told Healthwatch how the new system and structures should improve on the old.

  30. COVID-19 booster vaccine: your questions answered

    Advice and Information -

    Information about the COVID-19 seasonal vaccine programme in Islington.

  31. COVID-19 booster vaccine fact sheet

    Report -

    Correct as of 1 November 2021

  32. Healthwatch Islington shortlisted for prestigious national award

    News -

    Healthwatch Islington has been shortlisted for the work of our volunteer team in a major national awards scheme.

  33. Healthwatch Islington wins prestigious national award

    News -

    Local health champion wins ‘Celebrating our volunteer team’ category in major national awards scheme.

  34. Winter Wellness fact sheet

    Report -

    Correct as of 26 January 2022

  35. Arachne Greek Cypriot Women's Group

    Report -

    Healthwatch carried out an independent evaluation of 'Building and sustaining bridges of inclusion', Arachne's Lottery-funded advice and information project

  36. Manor Gardens Welfare Trust

    Report -

    Healthwatch was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the 'Bright Beginnings' Project.

  37. Centre 404

    Report -

    Local funder Cloudesley recommended Healthwatch Islington to Centre 404 as an independent evaluator for their Supporting Families Service.

  38. Maya Centre

    Report -

    We evaluated the experience of offering and accessing counselling support remotely, from the perspective of Maya Centre staff, and service users.

  39. Healthwatch Islington will continue to deliver the Healthwatch service for Islington

    News -

    We have been awarded a contract of up to nine years starting from 1 April 2022.

  40. North Central London Fertility Services Review

    Response -

    Healthwatch Islington is pleased that the new fertility policy for North Central London will follow the guidance produced by the National Institute for Health and Care Excellence.

  41. Islington care homes: experiences of accessing health services for residents

    Report -

    We asked care home managers about access to health services for their residents.

  42. Healthwatch hears from care home managers about services supporting the health of their residents

    News -

    As we come out of the pandemic, we asked care home managers how easy it was to get support for their residents from GPs, dentists, opticians, community health, and hospital transport services.

  43. Experiences of accessing NHS dental services since the pandemic

    Report -

    Many people have reported difficulties accessing NHS dental services in Islington since the pandemic.

  44. Patients with high levels of need have struggled to access dental treatment on the NHS

    News -

    Our latest report shares local people's experiences of trying to access NHS dentistry in Islington since the pandemic

  45. Patients who don't already have an NHS dentist are finding it harder to access treatment

    News -

    Our latest report shares local people's experiences of trying to access NHS dentistry in Islington since the pandemic

  46. Let's Talk Inequality

    Response -

    Islington is a borough of stark inequalities. We want to see services and support designed around the needs of those residents experiencing this inequality.

  47. Let's Talk Inequality - Healthwatch response

    Report -

    Healthwatch responds to the Islington Council's call for evidence, sharing examples of inequality that we have come across in our recent work.

  48. Your questions about community physiotherapy answered

    News -

    Speakers from Whittington Health Community Services and the Islington GP Federation answered questions about community-based physio services in Islington.