1. Access to primary care and social care services for Latin American Over 50s

    Report -

    We worked with the Latin American Women's Rights Service (LAWRS) and the Coalition of Latin Americans in the UK (CLAUK) to gather views from Islington residents

  2. Ophthalmology services in Islington

    Report -

    Some eye care services can be provided closer to home, without the need to visit a hospital.

  3. The Recovery Centre Isledon Road

    Report -

    An Enter and View visit in November 2015 looking at mental health day services

  4. I-HUB GP extended hours service

    Report -

    The IHUB offers weekend and evening appointments and is open to anyone registered with an Islington GP.

  5. Mystery shopping: Healthcare Travel Costs

    Report -

    Healthwatch mystery shoppers phoned GP surgeries and visited local hospitals to see how easy it was to make a claim for reimbursement under the Healthcare Travel Costs Scheme.

  6. Care home visits

    Report -

    We visited Bridgeside Lodge Care Centre, Cheverton Lodge Care Home, The Highgate Nursing Home, and Muriel Street Resource Centre.

  7. GP online services in Islington

    Report -

    To gather local people's views on the online GP appointment booking service, we created a survey.

  8. Mental health services for young adults

    Report -

    50 young adults from a range of vulnerable backgrounds gave us their views on mental health, and the mental health support services they would find most useful.

  9. Experiences of Integrated Care

    Report -

    Gathering views on Multi-Disciplinary Team pilots

  10. NHS Complaints Insight

    Report -

    We carried out some work on local complaints processes in Islington.

  11. Customer Service in GP reception areas

    Report -

    A mystery shopping project

  12. Experiences of the Integrated Care Ageing Team Service

    Report -

    We carried out interviews with residents, relatives and staff in local care homes.

  13. Interpreting services in GP practices

    Report -

    A mystery shopping project

  14. Experiences of Deaf service-users in local hospitals

    Report -

    Deaf service users raised a range of concerns about experiences in local hospitals.

  15. Volunteers from London Metropolitan University are visiting local health centres on behalf of Healthwatch

    News -

    We're asking patients using services like podiatry and physiotherapy whether they find it easy to book their appointments.

  16. Women from the Islington Somali Community are using their phones to support their wellbeing

    News -

    Women who participated in the Log On project tell us how their smartphones are helping them to feel connected.

  17. How volunteering for Healthwatch Islington helped me in my university studies

    Blog -

     Jacqui took part in a project that students from London Metropolitan University carried out with Healthwatch Islington earlier this year.

  18. Social care and disability - then and now

    Blog -

    A new blog about the experience of care services from the perspective of a long time Islington resident with disability

  19. Moorfields Eye Hospital - Enter and View visits

    Report -

    Over a two week period in September 2018 we conducted three visits to Moorfields Eye Hospital on City Road.

  20. Moorfields Eye Hospital gets a big thumbs up from outpatients

    News -

    Healthwatch volunteers visited Moorfields Eye Hospital three times last year to speak to outpatients.

  21. More feedback about urgent and same day GP services

    Report -

    We went back to Ritchie Street to talk to more patients, particularly young adults, using the walk in centre. We also held a focus group for Deaf patients, and visited GP surgeries to see how easy it was to register as a patient.

  22. Seven things Deaf patients told us about GP services

    News -

    We held a focus group with Deaf patients in December 2108. We discussed GP services broadly. We also gathered views on urgent and same day services in particular.

  23. Talking to patients using health centres in Islington

    News -

    Healthwatch volunteers from London Metropolitan University have carried out over 80 interviews with patients accessing community services like podiatry, physiotherapy, and blood testing.

  24. Community services: Talking to patients using health centres in Islington

    Report -

    We spoke to 82 patients accessing a variety of community services from 6 health centres across the borough.

  25. Talking to even more patients at the walk in centre on Ritchie Street

    News -

    The Health and Care Scrutiny Committee asked for more information on how changes to the way urgent appointments are accessed would affect patients currently using the walk in centre.

  26. Whittington Hospital Enter and View visits

    Report -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. We asked outpatients about the information they had been sent ahead of their appointment. We also asked them how easy it was find their way around the hospital.

  27. We asked outpatients at the Whittington whether they felt the hospital provided good information about their appointments.

    News -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. Most people felt the hospital was doing a good job, but there was still some room for improvement.

  28. Social care and disability - then and now

    Blog -

    A second blog about the experience of care services from the perspective of a long time Islington resident with disability

  29. Healthwatch Islington is recruiting a Treasurer

    News -

    Get involved with Healthwatch Islington

  30. How we helped one elderly patient regain access to hospital transport services

    News -

    Islington patient with long term health conditions makes good use of our information and signposting service.

  31. Meaningful activities in care homes and nursing homes in Islington

    Report -

    Our Enter and View volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  32. We asked residents, relatives and staff what they thought about the activities offered in local care homes

    News -

    Our volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  33. Care homes: understanding your rights

    Advice and Information -

    Choosing a care home can be daunting and it's important to have the right information. Find out more about your rights and how to complain if you are not happy.

  34. Bright Beginnings

    Report -

    Healthwatch Islington was commissioned by Manor Gardens Welfare Trust to provide an independent evaluation of the Bright Beginnings project.

  35. Local maternity project has helped refugee and migrant women to improve their physical health and mental wellbeing

    News -

    Maternity mentors have helped refugee and migrant women during pregnancy and early parenthood to access appropriate services and information, and overcome language and cultural barriers.

  36. Healthwatch Islington bids farewell to two directors

    News -

    Directors Rose McDonald and Shelagh Prosser have stepped down from the Board at the end of their terms of office.

  37. Jana Witt is the new Chair of Healthwatch Islington

    News -

    Jana works as a Programme Manager in the healthcare sector and has a strong interest in promoting patient choice.

  38. Helping to make Islington GP surgeries more autism friendly

    News -

    Mystery shopping by Healthwatch volunteers and feedback from local residents has led to improvements in service design.

  39. Dementia services for Islington

    Advice and Information -

    Support available in Islington for residents with dementia, or with concerns about their memory.

  40. Helping local community groups give residents good information about health services

    News -

    Health information workshops are helping communities that don't have English as a first language to access services for conditions such as diabetes and stroke.

  41. Stroke services for Islington

    Advice and Information -

    Support available in Islington for residents recovering from a stroke, and for their family members and carers.

  42. Speaking to residents who have been affected by memory loss, from Islington's Greek and Somali speaking communities

    News -

    As part of our work on the NHS Long Term Plan, we've been looking at dementia services.

  43. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  44. Community feedback on Whittington Health's plans for the future

    Report -

    We spoke to 90 local residents to capture their views on maternity services, emergency care, the use of digital technology, and health services located in the community.

  45. Feedback on maternity services at the Whittington Hospital

    News -

    Whittington Health is planning how best to deliver services in the future. To help with this, they asked us to speak to local residents about a range of issues.