1. Recognition for our approach to volunteering

    News -

    Healthwatch Islington has achieved the Investing in Volunteers Quality Standard for good practice in volunteer management.

  2. Islington Reablement Service

    Report -

    The reablement service supports people to regain independence following a period of ill-health, usually involving a stay in hospital.

  3. What you've told us about the reablement service

    News -

    We carried out phone interviews with 29 people to find out if they thought reablement had worked for them.

  4. What is the future of adult social care?

    News -

    The social care system is under huge pressure. What does the future hold?

  5. How well do local health and care services support the needs of people with autism?

    Report -

    Throughout the Autumn of 2016 we spoke with Islington residents with Autism Spectrum Condition, and with their families.

  6. Phoning Adult Social Services

    Report -

    People told us it was too hard to reach social workers by phone. We decided to help the service to improve.

  7. Home care

    Report -

    Stories from service users in Islington

  8. Access to primary care and social care services for Latin American Over 50s

    Report -

    We worked with the Latin American Women's Rights Service (LAWRS) and the Coalition of Latin Americans in the UK (CLAUK) to gather views from Islington residents

  9. Experiences of Integrated Care

    Report -

    Gathering views on Multi-Disciplinary Team pilots

  10. Social care and disability - then and now

    Blog -

    A new blog about the experience of care services from the perspective of a long time Islington resident with disability

  11. Social care and disability - then and now

    Blog -

    A second blog about the experience of care services from the perspective of a long time Islington resident with disability

  12. Meaningful activities in care homes and nursing homes in Islington

    Report -

    Our Enter and View volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  13. We asked residents, relatives and staff what they thought about the activities offered in local care homes

    News -

    Our volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  14. Improved social, emotional and mental health offer for children and young people

    News -

    Islington Clinical Commissioning Group and Islington Council announce the integration of social, emotional and mental health services for children and young people

  15. Our annual report 2019/20

    Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.

  16. Carers Survey 2021: Feedback from local residents with a caring role

    Report -

    During January and February 2021, we spoke to 44 carers over the phone about their experiences and the services with which they engage.

  17. What do carers need?

    News -

    We interviewed 44 unpaid/family carers over the phone. We asked them what extra support would make the biggest difference to their lives.

  18. Our annual report 2020-21

    Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.

  19. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  20. Let's Talk Inequality - Healthwatch response

    Report -

    Healthwatch responds to the Islington Council's call for evidence, sharing examples of inequality that we have come across in our recent work.

  21. Our annual report 2021-2022

    Report -

    We engaged with over 2,200 residents, providing information, digital support, and gathering views on accessing health and care services, experiences of Long Covid, and the wider impact of the pandemic.

  22. Our annual report 2022-2023

    Report -

    It's been a great year of growth for Healthwatch Islington. We are the independent champion for people who use health and social care services in the borough.

  23. Healthwatch celebrates ten years of work to improve health and care services in Islington

    News -

    Our tenth birthday celebration gave us the chance to say thank you to all the volunteers, partner organisations, and residents who have been key to our success.

  24. We'd like to hear from people using home care services

    News -

    We can point you in the right direction if you need help accessing other health or care services. We'd also like to hear your views on the care you receive at home.

  25. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  26. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  27. Six ways health services can improve waiting rooms

    Advice and Information -

    Here are six steps that people have told us health and social care services can take to provide a better environment while they wait.

  28. What makes for a good text reminder?

    News -

    Increasingly, health providers will text us a reminder ahead of our appointments to help us remember them. We like these reminders, but do we always get all the information we need?

  29. How can you find an NHS dentist?

    Advice and Information -

    Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.

  30. Local care home residents are well supported with their oral health

    News -

    Our volunteers visited six local care homes, speaking to residents, relatives and staff. We also met with the Oral Health Promotion Team from Whittington Health.

  31. Oral health in Islington care homes

    Report -

    We visited six homes, speaking to 46 residents, 24 relatives and 31 staff. We wanted to see how residents were supported with their oral health and whether there was any room for improvement.

  32. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.

  33. Orthodontic treatment following the coronavirus (Covid-19) pandemic in England

    Report -

    NHS Patient Information Leaflet

  34. Dental services in Camden and Islington are prioritising patients with the highest need

    News -

    Most dental practices have to have up to one hour gaps between patients if they are providing treatments, to maintain a safe environment for patients and staff. This means that available appointments are in short supply.

  35. Islington residents continue to experience difficulties accessing dental services

    Blog -

    Lack of access to NHS dental services is a big issue at the moment. Philippa Russell, our Community Link Worker, shares her thoughts.

  36. Share your experiences of accessing NHS dentistry

    News -

    How easy have you found it to find an NHS dentist, or to access NHS dental care?

  37. Local dentists and dental providers answer your questions about NHS dental services

    Advice and Information -

    Our September event gave residents a chance to put questions to dental professionals and share their experiences of services

  38. Islington care homes: experiences of accessing health services for residents

    Report -

    We asked care home managers about access to health services for their residents.

  39. Healthwatch hears from care home managers about services supporting the health of their residents

    News -

    As we come out of the pandemic, we asked care home managers how easy it was to get support for their residents from GPs, dentists, opticians, community health, and hospital transport services.

  40. Experiences of accessing NHS dental services since the pandemic

    Report -

    Many people have reported difficulties accessing NHS dental services in Islington since the pandemic.

  41. Patients with high levels of need have struggled to access dental treatment on the NHS

    News -

    Our latest report shares local people's experiences of trying to access NHS dentistry in Islington since the pandemic

  42. Patients who don't already have an NHS dentist are finding it harder to access treatment

    News -

    Our latest report shares local people's experiences of trying to access NHS dentistry in Islington since the pandemic

  43. Let's Talk Inequality

    Response -

    Islington is a borough of stark inequalities. We want to see services and support designed around the needs of those residents experiencing this inequality.

  44. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  45. Choose the right NHS service for you and your family

    News -

    The Royal College of Nursing has announced that members will take strike action from Sunday 30 April to Monday 1 May 2023.

  46. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.