1. Recognition for our approach to volunteering

    News -

    Healthwatch Islington has achieved the Investing in Volunteers Quality Standard for good practice in volunteer management.

  2. Islington Reablement Service

    Report -

    The reablement service supports people to regain independence following a period of ill-health, usually involving a stay in hospital.

  3. What you've told us about the reablement service

    News -

    We carried out phone interviews with 29 people to find out if they thought reablement had worked for them.

  4. What is the future of adult social care?

    News -

    The social care system is under huge pressure. What does the future hold?

  5. How well do local health and care services support the needs of people with autism?

    Report -

    Throughout the Autumn of 2016 we spoke with Islington residents with Autism Spectrum Condition, and with their families.

  6. Phoning Adult Social Services

    Report -

    People told us it was too hard to reach social workers by phone. We decided to help the service to improve.

  7. Home care

    Report -

    Stories from service users in Islington

  8. Access to primary care and social care services for Latin American Over 50s

    Report -

    We worked with the Latin American Women's Rights Service (LAWRS) and the Coalition of Latin Americans in the UK (CLAUK) to gather views from Islington residents

  9. Experiences of Integrated Care

    Report -

    Gathering views on Multi-Disciplinary Team pilots

  10. Social care and disability - then and now

    Blog -

    A new blog about the experience of care services from the perspective of a long time Islington resident with disability

  11. Social care and disability - then and now

    Blog -

    A second blog about the experience of care services from the perspective of a long time Islington resident with disability

  12. Meaningful activities in care homes and nursing homes in Islington

    Report -

    Our Enter and View volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  13. We asked residents, relatives and staff what they thought about the activities offered in local care homes

    News -

    Our volunteers have visited six care homes and nursing homes across the borough. They spoke to residents, their carers and relatives, and to staff.

  14. Improved social, emotional and mental health offer for children and young people

    News -

    Islington Clinical Commissioning Group and Islington Council announce the integration of social, emotional and mental health services for children and young people

  15. Our annual report 2019/20

    Report -

    Last year, we engaged with over 2300 residents. 650 people shared their stories about health and social care, and we made 25 recommendations to services about the improvements that people would like to see.

  16. Carers Survey 2021: Feedback from local residents with a caring role

    Report -

    During January and February 2021, we spoke to 44 carers over the phone about their experiences and the services with which they engage.

  17. What do carers need?

    News -

    We interviewed 44 unpaid/family carers over the phone. We asked them what extra support would make the biggest difference to their lives.

  18. Our annual report 2020-21

    Report -

    We engaged with and supported 2,189 residents with issues related to the COVID-19 pandemic this year. 781 people shared their experiences of health and social care.

  19. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  20. Let's Talk Inequality - Healthwatch response

    Report -

    Healthwatch responds to the Islington Council's call for evidence, sharing examples of inequality that we have come across in our recent work.

  21. Our annual report 2021-2022

    Report -

    We engaged with over 2,200 residents, providing information, digital support, and gathering views on accessing health and care services, experiences of Long Covid, and the wider impact of the pandemic.

  22. Our annual report 2022-2023

    Report -

    It's been a great year of growth for Healthwatch Islington. We are the independent champion for people who use health and social care services in the borough.

  23. Healthwatch celebrates ten years of work to improve health and care services in Islington

    News -

    Our tenth birthday celebration gave us the chance to say thank you to all the volunteers, partner organisations, and residents who have been key to our success.

  24. We'd like to hear from people using home care services

    News -

    We can point you in the right direction if you need help accessing other health or care services. We'd also like to hear your views on the care you receive at home.

  25. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  26. Who can use your confidential patient information?

    Advice and Information -

    Confidential patient information identifies you and says something about your health, care or treatment. You would expect this information to be kept private.

  27. Accessible Information Standard

    Report -

    How do GP practices in Islington make their services accessible to patients with a communication support need?

  28. Support offered at GP practices for patients with autism

    Report -

    Mystery shoppers called GP practices posing as newly arrived Islington residents looking for a practice which could accommodate their child’s needs. They stated that their child had a diagnosis of autism.

  29. How do our GP practices make their services accessible?

    News -

    Our volunteers visited all the GP practices in the borough to get a sense of how easy it is for them to meet the Accessible Information Standard.

  30. Women from the Islington Somali Community are using their phones to support their wellbeing

    News -

    Women who participated in the Log On project tell us how their smartphones are helping them to feel connected.

  31. Moorfields Eye Hospital - Enter and View visits

    Report -

    Over a two week period in September 2018 we conducted three visits to Moorfields Eye Hospital on City Road.

  32. Community services: Talking to patients using health centres in Islington

    Report -

    We spoke to 82 patients accessing a variety of community services from 6 health centres across the borough.

  33. Whittington Hospital Enter and View visits

    Report -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. We asked outpatients about the information they had been sent ahead of their appointment. We also asked them how easy it was find their way around the hospital.

  34. We asked outpatients at the Whittington whether they felt the hospital provided good information about their appointments.

    News -

    We visited the Imaging Department, and the Fracture and Antenatal Clinics. Most people felt the hospital was doing a good job, but there was still some room for improvement.

  35. Care homes: understanding your rights

    Advice and Information -

    Choosing a care home can be daunting and it's important to have the right information. Find out more about your rights and how to complain if you are not happy.

  36. Stroke services for Islington

    Advice and Information -

    Support available in Islington for residents recovering from a stroke, and for their family members and carers.

  37. Islington Patient Group November 2019 supporting materials

    Report -

    Find materials for this meeting of the Islington Patient Group.

  38. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  39. Information on Coronavirus

    Advice and Information -

    Find out what to do if you have COVID-19 symptoms, where to go for support, and how you can help stop the spread

  40. Coronavirus is affecting my mental health – what can I do?

    Advice and Information -

    The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed.

  41. Coronavirus: Information for particular health conditions

    Advice and Information -

    Coronavirus updates from a range of organisations providing more specialist advice

  42. Coronavirus: What does shielding mean?

    Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you're a shielder.

  43. Planning care at the end of life

    Advice and Information -

    We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.

  44. Health data and the fight against coronavirus

    Advice and Information -

    Data specialists from University College London Hospital spoke to us about ways we can keep safe online. We also learned how our health data is shared.

  45. Have your say on how your health data is used in research

    News -

    Participants are needed for a focus group planned for 21 October, led by specialists from University College Hospital

  46. Sorting the facts from the fiction about flu vaccinations

    Advice and Information -

    A consultant in medical virology from University College London spoke to us about the upcoming flu season and debunked some common misconceptions about flu vaccinations.

  47. Flu Vaccinations: Community Q & A

    Advice and Information -

    Dr Paraskevopoulou, a consultant in medical virology from University College London answered questions from Healthwatch members about the upcoming flu season and flu vaccinations

  48. Flu Vaccinations and Covid-19 Meeting notes September 2020

    Report -

    Meeting notes

  49. Coronavirus Vaccine Fact Sheet

    Report -

    Correct as of 15 March and updated on 25 May 2021